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Join Our Global Team – Submit Your Spontaneous Application

We are a world leader in the development and production of granulation equipment for the plastics industry. Being part of Rapid means that you are part of an international company with customers and partners all over the world.

We constantly need innovative and creative employees to develop our position in the market. So, if you think that your skills may be of interest, we would like to hear from you! 


We Welcome Spontaneous Applications

Don’t see any current job openings that suit you? Don’t hesitate to send us a spontaneous application. Tell us about your background, skills, and why you’d like to be part of the Rapid family. Please send your application, including your CV and cover letter, to Pernilla.Strandberg@rapidgranulator.se

Assembly - Service Technician

FLSA Status: Full-Time/Non-Exempt
Manager: Service Manager
Department: Assembly
Location: Leetsdale, PA


Rapid Granulator Inc. is the world leader in developing and producing solutions for size reduction of polymer materials. Rapid increases the profitability of companies producing plastic goods by developing and manufacturing granulators for the in-house direct recycling of plastic waste.  Rapid's reputation for building machines that satisfy the diverse needs of the plastics industry has led us to become the world's leading exporter of granulator solutions.  This is reflected in that more than 100.000 Rapid granulators have been delivered to customers worldwide during the past 80 years.

Purpose

The Assembly Technician performs the tasks associated with both mechanical and electrical assemblies and sub-assemblies for Rapid Granulator, Inc. This person repairs, builds and prepares industrial machinery at the customer’s facility and our Leetsdale Location. This role requires good mechanical aptitude, good computer skills and attention to detail. This role requires physical movement and the use of material handling equipment. This person reports to the Service Manager. The position is based in Leetsdale, Pennsylvania.

Duties and Responsibilities

  • Assemble equipment to engineering drawings, schematics, and Rapid Granulator standards.
  • Work is based on warranty or repair orders and production schedules.
  • Work is performed using hand/electric/pneumatic tools.
  • Review warranty and repair orders associated with equipment assigned using RGI ERP (Enterprise Resource Planning) system. Planning will help to assist in prioritizing this demand.
  • Use verbal and written communications to report progress and problems in a professional manner
  • Estimate cost of repairs
  • Assist in other assembly needs as required.
  • After approximately 6 months of training at the Leetsdale facility, the person in this position will be expected to do the following:
    • Perform on-site visits to RGI customer facilities to conduct system maintenance. The frequency of travel will vary based on business needs, with an average expectation of approximately two weeks per month spent at customer sites. Weekend travel or work is uncommon, and employees can generally expect to be home on weekends.
    • Travel may include transportation by car and/or airline, depending on the location and requirements of the assignment. The RGI Service Manager will provide guidance and assistance with coordinating travel arrangements as part of the initial training for this role.
    • Out of pocket expenses such as lodging, meals, and transportation, in relation to Service travel will be reimbursed as reported on a weekly basis.
    • When not traveling, this position will be based out of the RGI – Leetsdale facility

Skills required

This position requires regular interaction with customers and serves as a direct representative of (THE COMPANY). The ideal candidate must communicate effectively and consistently present themselves in a polite, professional manner. They should be comfortable meeting and collaborating with new people on a regular basis. Because this role involves arranging and managing their own travel, strong organizational, planning, and time-management skills are essential.

  • Data entry skills.
  • Consistently follow a detailed and sequential process to maintain accurate records.
  • Maintain a clean and safe work environment.
  • Be a positive team member with a good honest work ethic.
  • Demonstrate good interpersonal skills

Qualifications and Work Experience

  • High School Diploma or GED a Specialized associate’s degree is a plus
  • 1-3 years of related mechanical and/or electrical assembly work experience desired.
  • Moderate knowledge of general manufacturing with good mechanical aptitude.
  • Basic math skills
  • Must have the ability to understand verbal and written instructions and pre-established guidelines to perform the functions of the job.

Position Milestones

Please note that having a competent and reliable Outside Service Technician is critical to Rapid Granulator’s business model. The following is a list of milestones that must be met in the designated timeline. Completion of a milestone may result in a salary increase. Failure to meet these timelines may result in disciplinary action, up to and including termination of employment. 

90 Days
  • Mechanical 
    • Understand knife fixture use
    • Understand Knife setting and installation
    • Understand installation of motor, belt tensioning and wiring. 
    • Electrical
    • Understand the Safety Circuit
    • Understand and be able to set Safety Relays
    • Understand the importance of motor overload and how to set them

6 Months
  • Understand 300, 400 and 500 Rotor assemblies, disassembly and bearing replacement.
  • Understand the operation of the control panel on 300, 400 and 500 machines.
  • Become familiar with traveling and customer expectations
  • Become familiar with estimating cost of repairs.
  • Basic Understanding of Jeeves Functions

After 6 Months
  • Scheduling their time and traveling on their own.
  • Traveling to customers’ sites averaging two times a month.
  • Become increasing familiar with the entire series of Rapid’s products to include the OneCut, 150, 200, 300, 400, 500, 600, 800 and GT1100 Series Machines and the Rapid Line of Roll Feeds.

Physical and Mental Requirements  

This role can be physically demanding and requires the ability to perform tasks in a variety of conditions. Responsibilities may include driving for extended periods (approximately 2–7 hours), standing for long durations, applying heavy torque, and handling heavy, sharp knives and other granulator components. The position may also require working in awkward or confined positions, such as kneeling, leaning, or standing on stable surfaces other than a ladder to complete tasks.

Depending on business needs, travel may account for approximately 50% of the role. While the position involves direct customer interaction, much of the work will be performed independently, and the employee should be comfortable working alone and traveling by themselves for extended periods.
  • You will be expected to occasionally (1% to 20% of the time):
    • Lift objects from one level to another (50 lbs. or less)
    • Carry objects (30 lbs. or less)
    • Sit in a normal seated position
    • Climb stairs, ramps, ladders, etc.
  • You will be expected to frequently (21% to 50% of the time):
    • Walking around the facility
    • Stoop/crouch by bending your legs or bending down/forward at the waist
    • Extending hands/arms
    • Add, subtract, multiply, divide and record, balance, and check results for accuracy
  • You will be expected to constantly (at least 51% of the time):
    • Standing for extended periods
    • Understand, remember, and apply, oral and written instructions or information
    • Understand and follow basic instructions
    • Translate thoughts and ideas into understandable terminology

Rapid Granulator Inc. is an Equal Opportunity Employer (EOE) and offers employment opportunities to all qualified persons regardless of race, color, religion, sex, age, national origin or ancestry, physical or mental disability (except where physical or mental abilities are a bona fide occupational requirement), veteran status, marital status, familial status, sexual orientation, HIV- positive status, possession of the sickle cell trait, genetic characteristics, political views, and any other basis protected by federal, state or local laws.

To apply for this position, please send a cover letter and resume.

Apply here